Once the order has been placed and confirmed - there’s no cancellation policy.
Salt&Pepper team reserves the complete right to reject, cancel any order placed at any point of time.
Though one’s signup to a workshop, webinar cannot be cancelled but can be transferred to another participant. We would advise a seat transfer request within 3 days or before the particular workshop commencement date, whichever is before.
Transfer request can be submitted by through WhatsApp at +60162858510
There’s no refund policy.
Incase of non fulfilment or cancellation of order from our side the method of refund will be processed depending on your original payment method:
- Online Bank Transfer, full refunds will be credited into your bank account via online bank transfer, which should be posted within 3-5 working days.
- Credit card refunds services, refunds will be sent to the card-issuing bank.
Kindly contact your card-issuing bank with regards to the duration of the credit refunds.
On successful sign a confirmation email shall be sent to your regsitered email address with a Whastapp group to join for future announcement and updates.
Please ensure correct email addresses and reachable Whastapp phone number are provided when completing your order and signing up. We will not be liable in the event of an incorrect email address is provided and updates to the workshop are not delivered. Change In registered Email Address or Password reset If you have any request for change of email address or password reset request - please Whastapp us at +60162858510